Delivery Information

Fast, Tracked and Discreet Delivery at mrandmrssugar.co.uk to anywhere in the world!


Same Day Dispatch (orders placed before 3pm) - Discreet Delivery and Billing


Delivery OptionsHow FastHow MuchFree On Orders Over
Standard Delivery
2 Days£2.95
£30.00
Express Delivery (Mon-Fri)
1 Day
£4.95
£50.00
Express Weekend (Sat)
1 Day
£6.95
£90.00
European Delivery (Weight Based)
3-5 Days
From £4.00
N/A
Rest of World (Weight Based)
3-7 Days
From £4.00
N/A



Please note that 'days' means working days. 95% of Royal Mail Tracked 48 deliveries are delivered within 2 working days but a small percentage will take slightly longer. Special Delivery orders are guaranteed to arrive within 1 working day. Please use your tracking code on the Royal Mail website for more information.


UK Delivery Options

For deliveries to the UK we use a combination of Royal Mail or Courier services for heavier items. Most shipments require a signature on delivery. Any order can be upgraded to a different delivery method after ordering if you contact Customer Services before dispatch (charges may apply).

• Royal Mail Tracked 48 Delivery is £2.95 or FREE for orders over £10.00.
• Express Delivery is Guaranteed to be delivered the next working day (Mon-Fri) for just £4.80 per Order or FREE when you spend £60.00 or more. Express Weekend Delivery will be delivered on a Saturday if the order is placed before 3pm on the Friday and is only £6.95 or FREE with orders over £90.00.

- Royal Mail Tracked 48 Delivery takes 1 working longer to the following locations:
Scottish Highlands: AB31, AB33-38, AB44-56. FK17-99, G83, IV1-28, IV30-39. KW1-14, PA21-33. PA35-40, PH18-26, PH30-42


Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes or padded envelopes for smaller items. The name mrandmrssugar.co.uk will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging. Your credit or debit card statement will show only the name ‘MAMSRetail'. Any parcels you receive from us will look like the images shown to the right.
Discreet Delivery


Same Day Dispatch

All orders received Monday to Friday before 3:00pm each day will be shipped that same day. Our shipping hours are 9am-3:00pm. If your order is placed after 3.00pm or on a weekend/Bank Holiday it will be shipped the next working day. If you place an order after 3:00pm on a Friday, your order will not be dispatched until the next working day (Monday, or Tuesday in the case of Bank Holidays)

 

The Republic Of Ireland Delivery Options

Delivery to the Republic Of Ireland costs £2.95 or is free for orders over £50. This will take approximately 3-5 working days to arrive.


European Delivery - From £4.00 (per Order based on item Weight)

Each item sent to any EU country will be charged depending on the Weight of your Item/s. European orders usually arrive within 3 to 5 working days.


Worldwide Delivery - From £4.00 (per Order based on item Weight)

Each item sent to any other country will be charged depending on the Weight of your Item/s. Worldwide orders usually arrive within 5 to 7 working days.


Free Batteries

All electronically operated items will be delivered with one set of free batteries at no extra cost to our customers.